How We Handle Your Information

Sell My San Jose House collects information you submit and basic information about use of this website. This policy explains what we receive, how we use it and how to contact us about your information. Policy date: October 26, 2026.

Information you send us

We collect the property address, phone number and email you enter on the short form, together with the consent checkbox. The form does not request your name. These details tell us which property your request concerns and how you have agreed to be contacted.

We also collect what you share during a phone call. A virtual assistant answers our calls, and those calls are recorded and transcribed. If you give your name on the call, it becomes part of the information we receive along with your phone number and property address.

The chat box on this website is answered by a virtual assistant. Messages you type in the chat are saved, like call transcripts, so your request can be answered.

Replying and sharing with one buyer

We use your information to respond and pass your request to one local buyer, an investor who buys houses directly. That buyer may contact you about the property. We share only the information you agreed to share: the property address, phone and email from a form, or the details collected on a call or in the chat, including your name if you provided it.

Your request goes to that one buyer rather than several buyers. The details you send go only to the local buyer you agree to be connected with and the service providers named below that help run this website. Giving us property details is a way to ask about a sale, and this policy describes how those details are used for that request.

Consent and contact preferences

Calls, texts and emails about your request depend on your consent through the form checkbox or your agreement on the phone. To end text messages, reply STOP. You can also ask us to stop calls or emails if you no longer want that contact.

Website analytics and service providers

We collect basic analytics about pages viewed, the device used and approximate location. We use privacy-friendly analytics and Google Analytics; Google Analytics uses cookies. This information concerns website use alongside the property and contact details you choose to send.

We also share data with providers that operate the website and related services. These include hosting, phone and virtual assistant services, email delivery and analytics. They support the site and the ways we receive and respond to requests.

Your privacy requests

You can email [email protected] or call us to ask what information we hold about you. Use those same contact methods to request a correction or deletion, or to opt out. California privacy rights apply where they cover our service. We provide these contact routes for questions about your information as well as requests to change how it is handled.

Children and policy updates

This website is not intended for children under thirteen. We date changes to this policy on this page so you can see when the wording was updated. The date above identifies this version of our privacy policy.